Our Company

First General Services (Winnipeg) Ltd. was incorporated in February of 1990, and became the 1st Insurance Restoration Specialist in Manitoba to offer computer generated estimating to the Insurance Industry. From modest beginnings, First General subsequently purchased and moved in to a 6500 square foot, one storey building in the Fort Garry Industrial Park in Winnipeg. Within months, we undertook to add a second floor over the office area, incorporating a boardroom, washroom and much needed additional offices, as well as completely renovating and upgrading the balance of the building. This building was to remain First General's home for over 22 years, and although we loved the entire facility, we found ourselves bursting at the seams by our 20th anniversary. Shortly after celebrating our 25th year Anniversary in February of 2015, First General proudly took possession of our brand new building at 125 Fennell Street just a few short blocks from our original location. We started with a blank canvas, and meticulously forged a beautiful state of the art 20,000 square foot facility, which is designed to carry us forward for the next 25 years. First General is very much a family based business, with Drew Bayes at the helm as President & CEO; Drew's wife Karen as Vice-President, daughter Kristen as the Office Manager, and son Robert is on the tools out in the field. When Drew and his father Fred founded First General in 1990, they shared a vision to not only get "Bigger", but to get "Better" and to lead the industry with exceptional service. Even though Fred has long since retired, and still maintains a keen interest in the life and breath of the organization, First General has not strayed from the initial goal. We boast a staff of over 40 employees, with a fleet of vehicles numbering over 30, which allows us to service Winnipeg and the majority of outlying areas up to 3 and 4 hours away from south, east and west borders, and well into the Interlake area and beyond if necessary. First General is proud to be partnered with many high profile Insurance Companies, and we are very pleased to hold "Preferred Vendor" status with several of them. Besides being an accredited company in good standing with the Better Business Bureau (BBB) with an A+ Rating, we belong to a host of other organizations such as the Winnipeg Chamber of Commerce, the Canadian Federation of Independent Business (CFIB), the Construction Safety Association of Manitoba, the Honourable Order of the Blue Goose, the Certified Contents Restoration Network (CCRN), the Institute of Inspection Cleaning & Restoration Certification (IICRC), the Restoration Industry Association (RIA), formerly known as ASCR, and the Restoration Contractors Organization of Canada (RCOC).

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You can view our company magazine here.

Our Specializations

The owner and all Project Managers & Estimators, as well as several of the water & fire technicians are trained and certified in all areas of restoration work with Master Water Restorer & Master Fire & Smoke Restorer designations in place for some. Certification and training in Mould Remediation, Asbestos Abatement, Applied Structural Drying, Large Loss Commercial Drying, as well as many other areas is essential in keeping the company ahead of its competition. Our large inventory of over 200 pieces of dehumidification and deodorization equipment plus several other specialized restoration machines, including a trailer mounted emergency drying and heating system, "Fireline Systems" and the highly regarded "Esporta Wash System" puts us at the forefront of our field.


Our mission is to maintain our leadership in providing the highest Quality products and services, with the sincerest Integrity and the utmost Accountability to our valued clientele.

Our pledge is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance by every member of First General’s team.

First in Service, First in Response,
First in Education, First in Technology,
First General Services...
Your First call to make.


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In Case Of Emergency

Feeling helpless when a property loss occurs is a normal reaction. We recommend the following tips.

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Emergency Tips

Insurance Partners

First General Services works closely with the following Insurance companies...

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Insurance Partners

Every day...

I have felt appreciation for one or more aspects of the great job in restoring my house from flooding...

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First General Services (Winnipeg) Ltd. in the media

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First General Services (Winnipeg) Ltd., Contractors  General, Winnipeg, MB
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